Privacy Policy

1. Who we are

The Den Mentorship is a youth mentorship and rewards program operated by Team Pursuit(“Team Pursuit,” “we,” “us”), based in Detroit, Michigan. This Privacy Policy explains what information we collect through the The Den Mentorship mobile apps and admin dashboard (together, the “Service”), how we use it, and the choices you have.

By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

2. Information we collect

Information you give us

• Account details — phone number, first and last name, date of birth, school, and grade.
• Profile choices— your avatar, “vibe word,” and optional driving-force statement.
• Program activity — check-ins, exit reflections, and messages you send to your advocate.
• Wellness pulse responses — your answers to periodic well-being questions.
• Payout details — the Cash App, Venmo, or PayPal handle you provide to receive funds.

Information collected automatically

• Device & usage data — app version, device type, operating system, and basic interaction logs.
• Points ledger — a record of points earned and payouts issued.

For mentors (Community Wellness Advocates), we also collect application information such as your role, references, and the responses you provide during review.

3. How we use your information

• Operate the Service — authenticate you, run programs, and track points.
• Calculate, verify, and issue payouts.
• Connect mentees with their assigned advocate and enable messaging.
• Surface wellness signals to your advocate and Team Pursuit staff so they can support you.
• Review and approve mentor applications.
• Improve, secure, and troubleshoot the Service.
• Communicate with you about your account, including by SMS.

4. Youth & parental consent

The Den Mentorship is designed for young people, many of whom are minors. We collect only the information needed to run the program and pay participants.

Where required by law, enrollment of a minor is facilitated through a partner school or program and accompanied by appropriate parent or guardian consent. A parent or guardian may request access to, correction of, or deletion of their child's information by contacting us at the address below.

5. SMS & verification

We use your mobile phone number to send one-time passcodes (OTPs) for account signup and login verification. Message frequency varies depending on your account activity, such as login attempts and account access requests. Message and data rates may apply. Your mobile number and SMS opt-in data are used solely to provide the Service and are never shared or sold to third parties for their own marketing or promotional purposes.

To stop receiving messages, reply STOP; for help, reply HELP or contact us at tech@teampursuit.org.

6. Payments & payouts

Points you earn convert to funds that we pay out approximately twice per month through third-party services (Cash App, Venmo, or PayPal). We share only the information those services need to deliver your payout. We do not store full financial account numbers. Payout caps and point values are set by Team Pursuit and may change.

7. How we share information

We do not sell your personal information. We share it only as follows:

• With your advocate and Team Pursuit staff — to provide mentorship and support.
• With service providers — payment processors, SMS providers, and hosting, under contract and only as needed.
• With school or program partners — where you enrolled through them, consistent with applicable consent.
• For legal reasons — to comply with law or protect the safety of participants.

8. Wellness data

Your wellness pulse answers and reflections are sensitive. They are visible to you, your assigned advocate, and authorized Team Pursuit staff for the purpose of supporting your well-being. They are not used for advertising and are not shared publicly. If a response suggests you may be at risk of harm, staff may act to help keep you safe.

9. Data retention

We keep your information for as long as your account is active and as needed to run the program, meet legal and financial obligations, and resolve disputes. When no longer needed, we delete or de-identify it.

10. Your choices

• Access or correct your profile information in the app or by contacting us.
• Request deletion of your account and associated personal data, subject to records we must retain (e.g., payout records).
• Opt out of non-essential SMS as described above.

11. Security

We use reasonable administrative and technical safeguards to protect your information. No system is perfectly secure, but we work to limit access to those who need it and to protect data in transit and at rest.

12. Changes to this policy

We may update this policy from time to time. If we make material changes, we will notify you through the Service or by SMS. The “Last updated” date reflects the most recent version.

13. Contact us

Questions, requests, or concerns? Reach Team Pursuit at privacy@teampursuit.org or write to us in Detroit, Michigan.